Security

At Lotus Nursery – Darjeeling, keeping your personal and payment information safe is very important to us. We use trusted security methods to make sure you have a secure shopping experience.

1. How We Protect Your Data

• Secure Transactions: We use SSL (Secure Socket Layer) to keep your personal and payment details safe.

• Safe Payments: All payments go through trusted third-party services. We do not store your credit or debit card information.

• Security Updates: We regularly update our systems and software to guard against online threats.

• Access Control: Only authorized staff can view customer data, and we keep track of who accesses it.

2. What You Can Do to Stay Safe

• Protect Your Account: Use a strong password and don’t share it with anyone.

• Watch for Scams: We’ll never ask for your password by email or phone. Report any suspicious messages to us.

• Use Safe Devices: Make sure your device has antivirus protection and is up to date when using our website.

3. Preventing and Watching for Fraud

• We keep an eye out for suspicious activity and may contact you to confirm if something seems wrong.

• If we detect fraud, we may cancel orders or freeze your account to keep it safe.

4. How to Report Security Issues

If you notice anything suspicious or have concerns, contact us:

📧 Email: raiashit722@gmail.com
📱 Phone/WhatsApp: +91 97755 94037

We’re here to help and ensure your safety while shopping with us.